When Caroline and I recently exchanged seasonal gifts we discovered that we’d given each other the same CD. So I set out to return one of them on Amazon, which involves going to the site, finding the order, and printing out a mailing label and then shipping it back for a refund net of shipping costs. Or at least, it usually does.
Not this time:
The economics of this boggle the mind. Meanwhile I have a nice CD to regift to someone.