Which of the two following facts is more unlikely?
1. The following strange Dell tech support story recounted by a law student blogger:
I think the best part about all this is the time I was waiting on hold for one of the tech support people to transfer me. I heard music. Suddenly, I was listening to a phone sex line! I am not making this up. Let me repeat this: While I was on hold with Dell, I was somehow transfered to a phone sex line. Seriously. This really happened.
2. Or is it this: the law student blogger didn’t even speculate as to the various ways in which such conduct could give rise to major-league liability. Update (2/5/06): Ok, now he did, and the universe is back to its normal balance…