Wouldn't you like to live in a world in which this sort of customer experience wasn't amazingly excepitonal?
A Personal Blog
by Michael Froomkin
Laurie Silvers & Mitchell Rubenstein Distinguished Professor of Law
University of Miami School of Law
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All opinions on this blog are those of the author(s) and not their employer(s) unelss otherwise specified.
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Recent Bluessky Posts- New crazy. Continues to fail to disprove the hypothesis that they're trying their best to make life in the United States poor and unpleasant. www.nytimes.com/2026/06/01/c... June 2, 2026 Michael Froomkin
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- A lot more would be solved by making the Senate representative. Right now small pop states have a majority, and very small pop states have a blocking minority. Cf. papers.ssrn.com/abstract=379... Not to mention that state legislatures are often highly gerrymandered. June 1, 2026 Michael Froomkin
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- I know Nazi comparisons are cheap, easy, and often wrong or exaggerated, but the first and second things I though of when I read this is the Nazi campaign to ban Jews from various forms of employment. (Gift link) www.nytimes.com/2026/05/30/u... Are you ready to say what you did while it happened? May 31, 2026 Michael Froomkin
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Okay but here’s a question: Do you know the blogger, or have a reason to believe the person is being truthful? Because I’ve seen some pretty sneaky online “opinion shaping” efforts by corporations lately, and I’m a horribly cynical person.
Dang. I have to work on being more cynical?
Scary to contemplate, isn’t it? Necessary though, if you don’t want to become an accidental corporate shill.
I think it’s a real blog. And from reading back items I’m going to guess this wasn’t paid media.
Fair enough. Cf: http://crookedtimber.org/2007/10/17/blogging-scholarships-and-googlebait/
It doesn’t have any traits of paid media.
The blog isn’t running Adsense or other advertising for profit, it’s somewhat established going back to April 2005 and the story isn’t really related to the blogs content so hardly likely to be “Link Bait” because the entry wouldn’t bring much targetted traffic.
Seems legit to me,
Carly,
Carly, I don’t have particular reason to be suspicious about Zappos; it may indeed be legit. But, the best stealth marketing campaigns look just like that. Also, I’ve been approached about making product recommendations in exchange for free product. And, as I already mentioned, I’m really really cynical.