Wouldn't you like to live in a world in which this sort of customer experience wasn't amazingly excepitonal?
A Personal Blog
by Michael Froomkin
Laurie Silvers & Mitchell Rubenstein Distinguished Professor of Law
University of Miami School of Law
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All opinions on this blog are those of the author(s) and not their employer(s) unelss otherwise specified.
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Recent Bluessky Posts- Attention @eff.org @epic.org did these guys do the required privacy act fillings? That said, there's a reason privacy scholars used to call cell phones "Pocket Stasi" before it felt like showing your age. March 29, 2026 Michael Froomkin
- I seriously tell people that if they must have one of those 'smart' listening things in their house to put a solid metal trash can over it except when they're using it. March 29, 2026 Michael Froomkin
- I ask out of genuine ignorance: those you list are all low-population polities. How confident are we that their systems would scale? What is the biggest example? March 28, 2026 Michael Froomkin
- Name two? Germany and ??? March 28, 2026 Michael Froomkin
- Believe me I get what's wrong with our presidential system and our Senate. But I strain to see why the UK is a good model for much of anything. Ok sometimes they dump bad leaders (but see how long Thatcher lasted) yet they keep finding more really bad ones. Starmer included. March 28, 2026 Michael Froomkin
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Okay but here’s a question: Do you know the blogger, or have a reason to believe the person is being truthful? Because I’ve seen some pretty sneaky online “opinion shaping” efforts by corporations lately, and I’m a horribly cynical person.
Dang. I have to work on being more cynical?
Scary to contemplate, isn’t it? Necessary though, if you don’t want to become an accidental corporate shill.
I think it’s a real blog. And from reading back items I’m going to guess this wasn’t paid media.
Fair enough. Cf: http://crookedtimber.org/2007/10/17/blogging-scholarships-and-googlebait/
It doesn’t have any traits of paid media.
The blog isn’t running Adsense or other advertising for profit, it’s somewhat established going back to April 2005 and the story isn’t really related to the blogs content so hardly likely to be “Link Bait” because the entry wouldn’t bring much targetted traffic.
Seems legit to me,
Carly,
Carly, I don’t have particular reason to be suspicious about Zappos; it may indeed be legit. But, the best stealth marketing campaigns look just like that. Also, I’ve been approached about making product recommendations in exchange for free product. And, as I already mentioned, I’m really really cynical.