February 04, 2006
Today's Pre-Breakfast Serving of Unlikely Things
Which of the two following facts is more unlikely?
1. The following strange Dell tech support story recounted by a law student blogger:
I think the best part about all this is the time I was waiting on hold for one of the tech support people to transfer me. I heard music. Suddenly, I was listening to a phone sex line! I am not making this up. Let me repeat this: While I was on hold with Dell, I was somehow transfered to a phone sex line. Seriously. This really happened.
2. Or is it this: the law student blogger didn't even speculate as to the various ways in which such conduct could give rise to major-league liability. Update (2/5/06): Ok, now he did, and the universe is back to its normal balance...
Posted by Michael : February 4, 2006 12:00 AM | Shopping | TechnoLinks
Slashdot
It!
I had a rather surreal experience with Dell recently trying to figure out why I didn't receive the $50 rebate I had diligently filled out the forms for and mailed in. Every time I spoke to someone he or she was very friendly and apologetic, then they would transfer me to someone else. Then the next person was friendly and apologetic, but would also transfer me. After two calls, the second of which resulted in six transfers, I gave up and took to the web. So far I've gotten three friendly, apologetic e-mails, each sending me to yet another website or e-mail address. No rebate, though. No sex either.
Posted by: Ann Bartow at February 4, 2006 12:48 AMI worked for Dell Tech Support for a year and there was no sex.
sincerely
that perverted-justice chick on nbc dateline last night.
During the call or afterwards? I doubt there was anything but astonishment during the call. Afterwards, if he had no thought about the liability, that is a very poor law student, or none at all.
Posted by: Scott at February 4, 2006 10:45 PM