Wouldn't you like to live in a world in which this sort of customer experience wasn't amazingly excepitonal?
A Personal Blog
by Michael Froomkin
Laurie Silvers & Mitchell Rubenstein Distinguished Professor of Law
University of Miami School of Law
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All opinions on this blog are those of the author(s) and not their employer(s) unelss otherwise specified.
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Recent Bluessky Posts- There is: Reward your friends and those who pay you. Punish opponents and perceived enemies. June 13, 2026 Michael Froomkin
- I gather that Trump's name came off the Kennedy Center after the courts rejected the ridiculous 11th hour attempt (unhinged brief not signed by career lawyers) to block it, but the work was done behind a tarp to block the cameras. Missed opportunity to sell tickets; might have raised real money. June 13, 2026 Michael Froomkin
- Seen at MIA in the TSA departures queue, this invitation to 'self-deport' in exchange for a $1000 per person and a free flight. Although I recall reading they don't necessarily deliver. In any case a sour taste for the start of international travel. June 13, 2026 Michael Froomkin
- In a strange way you almost could admire the Trumpies' leave-no-stone-unturned approach to graft. There is really no bottom. No limit. And justice is at best slow. June 12, 2026 Michael Froomkin
- Jotwell Adlaw: Fred Jacob, Administrative Agencies & the People who Love Them, JOTWELL (June 12, 2026) (reviewing Anya Bernstein & Cristina Rodriguez, Working with Statutes, 103 Tex. L. Rev. 921 (2025)), adlaw.jotwell.com/__trashed-2/. June 12, 2026 Jotwell
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Okay but here’s a question: Do you know the blogger, or have a reason to believe the person is being truthful? Because I’ve seen some pretty sneaky online “opinion shaping” efforts by corporations lately, and I’m a horribly cynical person.
Dang. I have to work on being more cynical?
Scary to contemplate, isn’t it? Necessary though, if you don’t want to become an accidental corporate shill.
I think it’s a real blog. And from reading back items I’m going to guess this wasn’t paid media.
Fair enough. Cf: http://crookedtimber.org/2007/10/17/blogging-scholarships-and-googlebait/
It doesn’t have any traits of paid media.
The blog isn’t running Adsense or other advertising for profit, it’s somewhat established going back to April 2005 and the story isn’t really related to the blogs content so hardly likely to be “Link Bait” because the entry wouldn’t bring much targetted traffic.
Seems legit to me,
Carly,
Carly, I don’t have particular reason to be suspicious about Zappos; it may indeed be legit. But, the best stealth marketing campaigns look just like that. Also, I’ve been approached about making product recommendations in exchange for free product. And, as I already mentioned, I’m really really cynical.