Horror stories, plus a statistic:
out of 2 billion passengers screened nationwide since 9-11, there have been only 110,000 abuse complaints.
Let's see. 110,000 complaints per 2bn passengers. 110 per 2m. 1.1 for every 20,000, or one per 18,181. What's that per day, per airport?
MIA runs 2.8m passengers per month. If it has average TSA staff, that would generate about five complaints of abuse every day at MIA alone. Doesn't sound like “only” to me!