Kudos to the Miami-Dade Public Library

I have to praise the Miami-Dade Public Library system. Once I escalated my complaints about their new wireless service they have done almost (but not quite) everything I asked for.

They unblocked digicrime.com from the PC network. They are going to put into place procedures which allow on-the-spot blocking overrides for the laptops they lend out in the library (!). They regret that they don’t see a secure means of providing a similar on-the-spot override for users who bring their own laptops, as they think that would ‘compromise security’.

But most importantly, they’ve unblocked port 22 so I can use ssh! And they were very nice about it, too. (Please, nobody mention some of the things you can do with ssh tunnels, ok?)

I’m impressed.

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2 Responses to Kudos to the Miami-Dade Public Library

  1. As I say: “Alacrity varies with publicity

  2. BroD says:

    As a species, librarians tend toward reason and accomodation and are particularly responsive to
    teachers and academics. A little respect and recognition goes a long way.

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